Position Overview
At Team PAC GROUP LLC and Partners, we believe our people are at the center of mission success. We provide professional, technical, operational, and mission-focused support to federal, military, commercial, and nonprofit organizations.
Through our network of partner organizations and client companies, Team PAC GROUP LLC and Partners provides exclusive recruiting and talent acquisition support for a variety of opportunities. Our recruiting team connects qualified professionals with positions that align with their skills, experience, and career goals.
Depending on the specific opportunity, candidates may be considered for employment directly with PAC GROUP LLC, a teaming partner, affiliate, or another client organization we support. The applicable employer, employment terms, work location, benefits, and other conditions will be identified during the recruiting and hiring process.
Our client is a female-founder-led organization built around mission, service, integrity, accountability, and purpose, and is seeking a values-driven, commercially minded Director of Operations to help build the operational foundation required to scale the company beyond $60M in annual revenue while maintaining strong EBITDA performance, exceptional customer service, and the culture that has defined the organization for nearly 30 years.
The Director of Operations will work closely with the Founder & CEO and leadership team to translate vision and growth objectives into disciplined execution, helping establish the organizational structure, processes, accountability, financial discipline, talent strategy, and operating rhythms necessary for the company’s next stage of growth.
Travel: Domestic travel as needed
The successful candidate must work effectively alongside a highly engaged Founder & CEO, respect the values that shape her leadership, and bring the confidence and business maturity to offer candid counsel, appropriately challenge assumptions, and convert strategy into measurable results.
Key Responsibilities
- Establish operating disciplines around revenue, gross margin, utilization, labor, overhead, project performance, forecasting, and profitability.
- Help develop and execute the operational roadmap required to scale the company beyond $60M in revenue while protecting EBITDA and cash performance.
- Translate CEO and executive priorities into clear operating plans, metrics, accountability, and results.
- Ensure a consistent commitment to service excellence across corporate functions and business units.
- Evaluate organizational structure, leadership capacity, staffing, and resource allocation to ensure the company scales efficiently rather than simply adding overhead.
- Identify opportunities to improve productivity, reduce unnecessary costs, eliminate inefficiencies, and increase operating leverage.
- Strengthen project and program execution, including schedule, quality, customer satisfaction, resource planning, and financial performance.
- Build scalable processes and systems without introducing unnecessary bureaucracy into the company’s entrepreneurial culture.
- Partner with business leaders to ensure investments in people and infrastructure have a clear connection to revenue growth, customer delivery, risk reduction, or profitability.
- Anticipate operational challenges and bring forward solutions before they become barriers to growth.
- Serve as a trusted operational partner to the Founder & CEO and leadership team.
The Leader We Are Looking For
This person must bring a combination of operational excellence, financial acumen, leadership maturity, and servant leadership. We are looking for someone who:
- Has proven experience leading operations at the $50M to $100M+ level, with a demonstrated ability to deliver exceptional results through disciplined execution, strategic focus, proactive risk management, agility, and a passion for mission excellence.
- Is willing to roll up their sleeves to support day-to-day execution in a lean, rapidly growing organization that requires leaders to lead, manage, and personally execute.
- Understands that revenue growth without disciplined margins and EBITDA is not success.
- Can determine what should be built internally, what should be outsourced, and where leaders and teams can effectively carry broader responsibilities.
- Understands government contracts, FAR and DFAR requirements, project economics, labor utilization, overhead management, forecasting, and operational KPIs.
- Leads with integrity, humility, accountability, urgency, and service.
- Develops people rather than simply managing them.
- Is comfortable operating in a fast-moving environment where leaders are expected to be hands-on.
- Has a genuine passion for the company’s mission and wants to help build its next generation.
What Success Looks Like
- The company scales beyond $60M in annual revenue while protecting EBITDA and cash performance.
- Clear operating disciplines are in place around revenue, margin, utilization, and forecasting.
- The organization scales efficiently, with structure and staffing that match growth rather than adding overhead.
- The Founder & CEO has a trusted operational partner who converts strategy into measurable results.
Recruiting and Employment Disclaimer
Team PAC GROUP LLC and Partners provides recruiting and talent acquisition services for PAC GROUP LLC, its teaming partners, affiliates, and/or client organizations.
Depending on the specific opportunity, a selected candidate may be employed directly by PAC GROUP LLC or by the applicable partner, affiliate, or client organization. Team PAC GROUP LLC and Partners serves as the recruiting and talent acquisition resource for this opportunity.
The employer of record, compensation, benefits, employment terms, work location, schedule, and other applicable conditions will be communicated to qualified candidates during the recruiting and hiring process and prior to acceptance of an employment offer.
Team PAC GROUP LLC and Partners do not guarantee employment and reserve the right to modify, suspend, or withdraw a position based on customer requirements, contract awards, funding, staffing needs, or other business considerations.
Team PAC GROUP LLC and Partners is an equal opportunity employer.