Job Title: Director of Program Operations
Company: Team PAC Group LLC
Location: Remote (preferably in the DMV area), travel to the Washington, DC area, once per quarter
Compensation: Hourly Salary Starting at $185| Approx. 940 hours/year – Part-Time
Clearance Required: Public Trust, or must be eligible to obtain a Public Trust clearance
About Team PAC Group LLC:
Team PAC Group LLC is a premier healthcare program management organization, delivering high-impact solutions under government contracts. We take pride in our operational excellence, superior quality, and strong stakeholder relationships. Our work directly supports Medicare programs while advancing national healthcare objectives.
Position Overview:
We are seeking a seasoned, highly experienced healthcare professional to serve as Director of Program Operations. This executive-level role offers a unique opportunity to oversee critical government healthcare contracts, drive operational excellence, and lead a high-performing team. This is an exceptional, well-compensated role for a strategic leader with proven expertise in Medicare, federal healthcare program oversight, and large-scale healthcare operations.
Key Responsibilities:
As Director of Program Operations, you will:
- Lead the overall management and performance of government healthcare contracts.
- Ensure staffing aligns with program requirements and supports operational excellence.
- Establish and maintain effective communication with internal teams, external stakeholders, and government partners.
- Oversee contract compliance, including quality, cost control, timeliness, and stakeholder satisfaction.
- Implement and enforce robust quality assurance processes and risk mitigation strategies.
- Monitor program performance through timely, accurate monthly status and cost reports, addressing variances proactively.
- Ensure timely, high-quality delivery of all contract deliverables and ad hoc requests.
- Maintain professional relationships with all stakeholders, including federal healthcare program representatives, partner organizations, and internal teams.
- Must be open to travel to the Washington, DC area, once per quarter.
Experience & Qualifications:
- Must have 8 years of professional experience in healthcare insurance, including Medicare, Medicaid, or related private insurance.
- Must have Medicare Advantage (Part C) Program experience.
- Demonstrated expertise in managing operations involving large volumes of protected health information and medical records.
- Knowledge of federal healthcare program operations and regulatory requirements.
- Proven government contract management experience.
- Management experience:
- 5+ years with a master’s degree, or
- 7+ years with an accredited bachelor’s degree.
- Prior experience with companies such as United Health, Humana, or similar government contractors is strongly preferred.
- Must be a USA citizen and reside in the continental US.
Education:
- Master’s degree (preferred) or bachelor’s degree from an accredited institution.
- Degrees in healthcare, public policy, or business are preferred.
Ideal Candidate Profile:
- Strategic and visionary leader with a track record of operational excellence.
- Expert in government healthcare program management and compliance.
- Strong communicator and collaborator, capable of managing complex stakeholder relationships.
- Experienced in quality assurance, risk management, and high-volume operations.
- Comfortable operating at a senior executive level with accountability for program outcomes.
- Must be able to obtain a Public Trust security clearance.
Why Join Team PAC Group LLC?
- Highly competitive compensation for a senior executive role.
- Lead high-impact government healthcare programs that influence national outcomes.
- Work with a high-performing team at the forefront of healthcare operations and program management.
- Opportunity to make strategic, lasting contributions to operational excellence and healthcare compliance.
Application Process:
- Qualified candidates are encouraged to submit a resume and cover letter highlighting relevant experience, three professional references, transcripts of education and certifications, leadership achievements, and program management expertise.
- Please submit your application or interest on our website or by email to patrick@gopacgroup.com.