Position Overview
At PAC GROUP LLC and Partners, we believe our people are at the center of mission success. We provide professional, technical, operational, and mission-focused support to federal, military, commercial, and nonprofit organizations.
Through our network of partner organizations and client companies, PAC GROUP LLC provides exclusive recruiting and talent acquisition support for a variety of opportunities. Our recruiting team connects qualified professionals with positions that align with their skills, experience, and career goals.
Depending on the specific opportunity, candidates may be considered for employment directly with PAC GROUP LLC, a teaming partner, affiliate, or another client organization we support. The applicable employer, employment terms, work location, benefits, and other conditions will be identified during the recruiting and hiring process.
Our team is committed to providing candidates with a professional, transparent, and responsive recruiting experience while connecting talented professionals with organizations and missions where they can make a meaningful impact.
We value professionalism, integrity, accountability, teamwork, diversity, and a commitment to excellence in everything we do.
Whether supporting a federal contract, military mission, commercial organization, or nonprofit initiative, PAC GROUP LLC and Partners is focused on connecting exceptional talent with opportunities that matter.
Our Team is seeking a Records Management Systems Integration Specialist to directly support the Marine Corps History Division (HD), Archives Branch, Education Command / Marine Corps University. Services shall be performed during normal working hours, 8:00 AM – 4:30 PM, Monday – Friday, except U.S. Federal Holidays.
Worksite Location: On-site support (100%) with some opportunity for remote work at the discretion of the government. The primary place of performance will be at the History Division offices at Simmons History Center, 2044 Broadway Street, Quantico, Virginia.
The position is located on Quantico Marine Base and will require daily, on-site support. The candidate will focus on both records management and the ability to manage technical aspects of records databases, implementing electronic records management systems, or working with specialized software and technical tools. The role will support the customer in achieving program directives to identify, collect, preserve, and access records through an automated information technology platform in accordance with Federal and organizational standards. The candidate will use an electronic content management system (ECMS) to support organizational/business improvement processes and program audits and evaluations. Duties will involve participating in organizational assessments, offering expert advice, and assistance in automated records management functions such as collection, storage & maintenance, retention & disposition, and preservation. Support should comply with the Federal Electronic Records Management Modernization Initiative (FERMI), National Archives and Records Administration (NARA) efforts to standardize records functions, policies, and procedures towards compliance with Federal mandates to manage all permanent records in a digital format and achieve organizational program objectives.
Essential Duties and Responsibilities
Requirements of this role include, but are not limited to:
- Perform end user functions in the customer’s collections management system to access and process digital archives and organizational records stored on local and/or cloud servers, as well as SharePoint Site Collections.
- Apply enterprise processes and technologies to capture, store, organize, share, and control organization records.
- Provide web management, administrative guidance and support for Records Management Phase II of Electronic Records Management migration, SharePoint Online Document Library.
- Develop strategies to leverage record copies of historically valuable records for identification and transfer to the organization.
- Serve as a member of the IT liaison team between Archives staff and the Network Administrator to support the integration of the content management system with Records Management Phase II SharePoint Online Document Library.
- Develop standard operating procedures (SOP) and implement continuous process improvement techniques to improve mission and business processes for the automated data ingest from SharePoint Site Collections and local network locations to Content Manager.
- Provide advice, assistance, and written recommendations for leveraging Content Manager’s underutilized features such as geolocations, web client, web and XML publishing, and record requests; test, evaluate, and submit recommendations for improvement and update of business process in these areas.
- Evaluate the utilization of automated information technology, such as Artificial Intelligence (AI), to execute the full range of records management on born-digital and digitized archival material according to archival standards and best practices.
- Coordinate with the Archives staff to write and maintain technical documentation on Microsoft SharePoint and OneDrive integration to include refinement and automation of regular processes, issues tracking, and document changes.
- Meet regularly with archival staff, perform beta testing, conduct analysis, and quality control checks on databases and enact measures to maintain database integrity in terms of metadata accuracy and digital asset management, including development of work plans for correcting and cleaning of metadata entry and digital asset errors, as necessary.
- Provide training related to Phase I Programmatic Management of Command Records Management, the Command Records Operational Support Site (CROSS).
- Evaluate the full implementation of newly developed business processes, to include internal controls and workflows, identifying inefficient and ineffective factors and processes affecting outcomes, and provide recommendations for improvement as appropriate.
- Perform quality checks on functionality, display, and searchability of records within the database; troubleshoot issues and work with application developers to implement and support best practices when interacting with databases.
- Ensure elevated levels of performance, availability, sustainability, and security; analyze, solve, and correct issues in real time.
- Assist in the management of access controls for authorized individuals and protect records through the application of security levels and caveats which lower data security and privacy risks with data identification, masking, redaction, and defensible disposal, thus balancing the requirement to provide access while mitigating exposure.
- Support the digitization of historical and modern records and documents, including hard-bound and archival materials, following established digitization procedures as closely as possible.
Required Skills and Experience
- Must be a U.S. citizen and clearable; must be able to obtain and maintain a Secret Clearance.
- Knowledge of records lifecycle, Federal records retention policies, disposition schedules, NARA standards and protocols for managing records electronically and deploying electronic records management requirements; ability to read, interpret, and apply Federal policy, directives, and regulations.
- Minimum of three (3) to five (5) years of experience in managing physical and digital records; experience designing and implementing records management policies and practices.
- Familiarity with historical records, government documents, or corporate archives.
- Expertise in classification, indexing, and cataloging systems.
- Three (3) to five (5) years of experience with records management standards (e.g., ISO 15489, DoD 5015.2).
- Experience and proficiency in electronic records management systems (e.g., Microsoft SharePoint, Laserfiche, OpenText, Alfresco).
- Experience in system administration, configuration, and support for records management tools.
- Ability to maintain and troubleshoot ERM systems.
- Understanding of regulatory requirements related to records management (e.g., GDPR, HIPAA, FOIA).
- Experience ensuring organizational compliance with legal and regulatory records requirements; familiarity with audit procedures and compliance reporting for records management.
- Ability to develop and implement information governance policies and procedures.
- Familiarity with data security protocols, encryption, and methods to ensure records integrity and confidentiality.
- Knowledge of best practices in securing both physical and electronic records.
- Experience integrating records management solutions with other IT systems (e.g., CRM, ERP, databases).
- Ability to manage cloud-based records management systems.
- Experience converting paper-based records to digital formats, including the end-to-end process of digitizing bound volumes and books.
- Understanding of automation tools for records management, including workflow automation and AI-based document processing.
- Proficiency in managing records databases, including SQL or NoSQL databases, as well as Microsoft 365 database and records environments.
- Ability to query, update, and maintain databases for record storage and retrieval.
- Ability to create and maintain technical documentation for records management processes and systems.
- Ability to lead and manage records management projects, including system implementations, upgrades, and migrations.
- Strong organizational and leadership skills and familiarity with project management tools.
- Ability to troubleshoot technical issues in records management systems and support end-users in troubleshooting records management software.
- Analytical skills to assess records-related risks and improve system efficiency.
- Experience collaborating with IT teams to implement technical solutions and with legal departments to manage records-related legal holds and audits.
- Experience providing training to staff on records management procedures and systems; create user guides, product documentation, training materials, or process documentation.
- Excellent communication skills, both written and verbal, to collaborate effectively with stakeholders and technical teams.
- Attention to detail; ability to work independently and manage multiple projects simultaneously.
- Basic understanding of how networks and data storage function, including how to move large volumes of data (e.g., terabyte-scale) across networked systems.
- Ability to follow established Standard Operating Procedures (SOPs) accurately and consistently.
- Willingness to learn new systems, tools, and processes.
Required Education
- Bachelor’s degree in a related field.
- Specialized training/experience in documentation, technical writing, technical communication, or instructional design and administering a Content Management System such as Micro Focus Content Manager (now OpenText Content Manager, formerly HP TRIM).
Preferred Qualifications
- Experience with designing and refining PowerShell scripts for service efficiency, Microsoft Power Platform, and automation tools.
- Certified Records Manager (CRM), Digital Preservation, or Certified Information Management Professional (CIMP).
- Prior military experience, particularly U.S. Navy or U.S. Marine Corps.
- Direct hands-on experience with TRIM / Micro Focus Content Manager (OpenText Content Manager / HP TRIM).
Work Environment
- Professional, deadline-oriented, working alongside active-duty and civilian personnel.
- Flexible, learning-oriented team culture that supports taking leave/time off as needed.
Recruiting and Employment Disclaimer
PAC GROUP LLC and Partners provides recruiting and talent acquisition services for PAC GROUP LLC, its teaming partners, affiliates, and/or client organizations.
Depending on the specific opportunity, a selected candidate may be employed directly by PAC GROUP LLC or by the applicable partner, affiliate, or client organization. PAC GROUP LLC and Partners serves as the recruiting and talent acquisition resource for these opportunities.
The employer of record, compensation, benefits, employment terms, work location, schedule, and other applicable conditions will be communicated to qualified candidates during the recruiting and hiring process and prior to acceptance of an employment offer.
PAC GROUP LLC and Partners does not guarantee employment and reserves the right to modify, suspend, or withdraw a position based on customer requirements, contract awards, funding, staffing needs, or other business considerations.
By applying for this position, candidates acknowledge that the position may be associated with PAC GROUP LLC or one of its teaming partners, affiliates, or client organizations, and that the applicable employer will be identified during the hiring process.
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